What is a Managed Service Provider and Why is it Essential to Your Business?

Simply put, a managed service provider (MSP) is a multi-solution tech company that provides IT services to a business. An MSP can service any sized business, and SMB’s find as much use from them as larger corporations. A comprehensive MSP can offer anything from strategic consultation to network security, data backup or standard help desk support. A good MSP will offer much more benefit than a typical tech support company that only uses a break/fix type of model.

The Benefits of Outsourcing to a Managed Service Provider

Generally, an outsourced MSP will be of greater value to a company than an in-house IT staff or team that a company hires directly. Just some of the benefits include:

  • Advanced network planning/consultation and leveraging IT to align with the goals of the business
  • 24/7 monitoring of all IT systems to reduce yearly downtimes
  • A large team of experts that can pool resources when needed to focus on a project
  • Reduced and controlled costs compared to an in-house staff
  • Having an on-call, streamlined workforce to pull from that can manage multiple locations at once
  • Responsive, proactive and prevention-based model rather than a reactive model
  • Custom tailored services offered based on the client’s specific needs and industry
  • An entire team of experts available without ever having to go through an employee hiring process
  • Access to a team that is constantly seeking ways to improve your business
  • Vast experience—any MSP that has been in business at least 10+ years will have worked in a multitude of diverse business environments and utilized a large number of solutions and tools.

So the benefits of an MSP are clear, especially when you consider the costs of hiring your own IT employee: the cost of posting the position, finding a qualified candidate, running a background check, administering drug tests, training them and then paying them a steep salary along with insurance and other benefits.

Ready to hire a qualified, comprehensive MSP today? Feel free to reach out to Endecom IT Business Solutions – first-time clients can take advantage of our free network and IT security audit.

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